Plumbing
Failed taps and toilets, supply pipework, sanitation and the day-to-day faults that take a kitchen or bathroom out of use.
Services
The trades we send.
Reactive maintenance for occupied property. Report the issue — we match the trade. If a specialist is required, we will say so before anyone is dispatched.
Electrical
Trip-outs, failed fittings, consumer-unit issues and making a circuit safe until a fuller repair can be scheduled.
Heating
No heat, boiler lockouts, radiator faults and the call-outs that cannot wait until Monday in an occupied let.
Locks and security
Tenant lockouts, failed cylinders, damaged door furniture and securing a property after a break-in or lost keys.
Leaks and water damage
Burst supplies, overflowing tanks, water through ceilings — isolate, make safe and limit further damage.
Drainage
Internal blockages, slow wastes and the backups that take a property out of use until they are cleared.
Roofing
Tile and slate repairs, leaks through the roof covering, and making a property weather-tight after storm damage.
General repairs
The smaller jobs that keep a let habitable: doors, fixtures, making-good after a repair, and similar reactive work.
Other
If the category is unclear, choose Other and describe it. Triage decides whether we attend, quote, or point you elsewhere.
How we charge
£99 to attend. Then a quote if more is needed.
The call-out is paid before the visit. It covers attendance and the initial diagnosis. Parts, extra labour and any return visit are agreed before they are added.
When something fails, report it once.
Pay the £99 call-out before the visit. We send an engineer and get it fixed, with photos and a report when it’s done.